Customers can cancel their order anytime before the item is dispatched. Once the order is canceled, a "Refund" button will appear on your order page. By clicking this button, you will be shown a modal containing the contact number for our customer service team. You can directly call our team to process your refund.
Refunds will be processed within 5-7 business days after cancellation and confirm the refund request. Please note that you may receive an email notification confirming the refund process, which could take up to 5-7 working days to reflect in your account.
Refunds are not processed through the website. Customers must contact our team directly to initiate the refund.
Note: Return and Refunds are processed after deducting applicable transaction fees charged by Razorpay. A 2% transaction fee will be deducted from the total refund amount.
Once an order is confirmed and dispatched, it cannot be canceled. After the product is delivered, customers can initiate a return if the item meets the return conditions (unused, in original packaging, etc.). To return the product, click the "Return" button on your order page. A modal will display the contact number of our customer service team. You can call our team directly to arrange the return and collect your refund.
- Refunds and returns are handled exclusively through direct communication with our team.
- Refunds will not be processed for products that have been used, damaged, or returned without prior communication with our team.
- Ensure you contact our team at the earliest for a smooth refund or return process.
Need further assistance? Call our customer service team at +91 9747333006